AU - Mueller K FAU - Mueller, Karen TI - Managing Conflict Through Assertiveness and Negotiation: Instrumental Communication for Facilitating Consensus PT - BOOK SECTION DP - 2010 BTI - Communication from the Inside Out DA - 2010 Y2 - 2024/03/28 UR - fadavispt.mhmedical.com/content.aspx?aid=1137670472