TY - CHAP M1 - Book, Section TI - Responsibilities for Patient Care A1 - Page, Catherine G. PY - 2015 T2 - Management in Physical Therapy Practices, 2e AB - LEARNING OBJECTIVESDiscuss the management needs of professional employees.Distinguish between utilization management and case management.Discuss the role of managers in utilization management and case management.Determine the status of quality care and outcomes in contemporary healthcare.Analyze physical therapy practice for quality dimensions and defects.Analyze quality measures and models.Analyze factors contributing to patient satisfaction.Discuss managers' roles in protecting patient rights and identifying patient responsibilities. SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/03/28 UR - fadavispt.mhmedical.com/content.aspx?aid=1183677350 ER -