@inbook{1180747462, author={Ginge Kettenbach and Sarah L. Schlomer and Jill FitzGerald}, title={The Patient/Client Management Format: Writing Systems Review and Tests and Measures}, booktitle={Writing Patient/Client Notes}, publisher={F. A. Davis Company}, address={New York, NY}, year={2016}, url={fadavispt.mhmedical.com/content.aspx?aid=1180747462} }