Skip to Main Content


Part 1 introduces the building blocks of effective communication and professionalism, which are explored in subsequent chapters. A primary purpose of Chapter 1 is to provide evidence suggesting that continuous social change demands the ongoing development of communication skills. In addition, active learning strategies that will be used throughout the text are presented and described. In Chapter 2, the concept of engagement is presented as the application of effective communication skills to professionalism and work satisfaction. Chapter 3 explores specific elements associated with the choice of an optimal line of work, presenting a spectrum of three domains (job, career, and mission) that direct attitudes and values.

Pop-up div Successfully Displayed

This div only appears when the trigger link is hovered over. Otherwise it is hidden from view.