RT Book, Section A1 Page, Catherine G. SR Print(0) ID 1135089209 T1 Responsibilities for Patient Care T2 Management in Physical Therapy Practices, 2e YR 2015 FD 2015 PB McGraw-Hill Education PP New York, NY SN 9780803640337 LK fadavispt.mhmedical.com/content.aspx?aid=1135089209 RD 2024/04/19 AB LEARNING OBJECTIVESDiscuss the management needs of professional employees.Distinguish between utilization management and case management.Discuss the role of managers in utilization management and case management.Determine the status of quality care and outcomes in contemporary healthcare.Analyze physical therapy practice for quality dimensions and defects.Analyze quality measures and models.Analyze factors contributing to patient satisfaction.Discuss managers' roles in protecting patient rights and identifying patient responsibilities.